Support
Email us at support@waitlistping.com and a person will reply, usually within one business day. Please include the email address you use with Calendly or the waitlist.
Getting started
- Go to Connect Calendly and approve access.
- Copy your waitlist links from the dashboard.
- Share them wherever clients see that you're fully booked.
Common questions
Is this built into Calendly?
No. Calendly has no waitlist feature. WaitlistPing works alongside it: you connect your Calendly account, we watch for cancellations, and you share your waitlist link with clients.
How do clients find my waitlist?
You add your waitlist link to your Calendly event description, your confirmation page, your website or your replies to clients. The dashboard has copy-paste buttons, a badge and a QR code.
I connected, but the dashboard says the webhook couldn't be created.
Calendly only allows webhooks on paid plans (Standard or higher). Upgrade, or start Calendly's trial of a paid plan, then connect again.
People joined but didn't get an email when a slot opened.
We skip openings less than 60 minutes away and slots Calendly no longer shows as bookable, and we only email people whose day and time preferences match. Ask them to check their spam folder too. If it still looks wrong, email us.
How do I remove someone, or leave a waitlist myself?
Every email has a "leave the waitlist" link. Hosts can email support@waitlistping.com to remove someone.
How do I disconnect and delete my data?
Revoke WaitlistPing in your Calendly settings (Integrations), then email support@waitlistping.com. We'll delete your data within 30 days and confirm.